Interview Questions and Answers

Job: IT Training Specialist, Instructional Designer/Consultant/Architect, etc.
Job code:
Interviewed by:
Applicant name: Sandra J. Burns
Date: 

  1. Please start by telling us a little bit about yourself and why you think you’re a good fit for this position. (See bio and resume for more specifics.)

    1. I am comfortable working in remote positions, as I am self-disciplined and reliable with deadlines. I am used to doing it with contract work.
  2. A part of this position will involve:
    1. If teaching in a lab setting (instructor-led) and one-on-one instruction. Is teaching what you want to do and, if so, do you think you will enjoy teaching classes on a long-term basis?  (Follow up question after first part has been answered.)
    2. What experience have you had teaching or creating documentation and courseware?)
      1. Teaching: Adobe Software Training
      2. Creating Documentation: Designed a series of training manuals and train the trainer manuals for ASU PsyD’s for Mercy Healthcare.
      3. At PayPal I enjoyed learning to use the on boarding software system as an LMS.
  3. What is your favorite ELearning design tool?
    1. Articulate
    2. Captivate
    3. Camtasia
    4. Presenter
    5. PowerPoint
    6. InDesign
    7. PhotoShop
    8. WordPress
  4. How do you ensure your Learning Objectives are met?
    1. Mini Quizzes
    2. Final Test
    3. Take a survey from the students.
    4. Listen to feedback from students or their managers.
  5. What would you say is the most important thing you are looking for in a job?
    1. Mastering new tools, this path allows me to use these tools
    2. Sharpening my skills
    3. Contributing what I’ve learned
    4. Making processes better
    5. Learning or working with cutting edge technology
    6. Happy doing what I do
    7. Seeing a project through to completion
  6. What are some things that you have done particularly well in your work or in which you have achieved the greatest success?
    1. Adobe Software Training helping others learn and seeing their faces light up.
    2. Authoring a Photoshop DVD which was sold worldwide
    3. Being a technical editor on a PhotoShop book, published by Macmillan Publishing
    4. Completing my Masters Degree in Education Technology with a concentration in Instructional Design.
    5. Building a network of 200 dealers in 20 months
    6. Finding a solution to a problem.
  7. Please share with us your examples of work related to this position.
  8. How would you describe your work style?
    1. Organized
    2. Prepared
    3. Listening
    4. Communicating
    5. Flexible
    6. Self-Starter
    7. Can work autonomous
    8. Patient
  9. How do you keep up with what’s going on in your profession?
    1. Seminars and Associations like:
      1. Adobe Education Exchange
      2. Devlearn
      3. Elearning Guild
      4. TLDC
  10. What motivates you to go the extra mile on a project or job?
    1. When I enjoy working on it
    2. When I can solve a problem
    3. When I can help others
    4. When I can see an impact on the result
    5. Feel my work was appreciated or positive feedback I’m on the right track
  11. What special aspects of your education or training have prepared you for this job?
    1. I chose the Masters in Education Technology since I worked in corporate training for many years.
    2. I specifically chose the Instructional Design concentration since I enjoy many skills around it, such as:
      1. Layout and Design whether print or online
      2. Bringing training online
      3. Coupling my graphic design degree with my corporate training skills
  12. Tell us about a decision that was made by a manager that negatively impacted you; what was the decision and how did you handle it?
    1. I had a manager that suggested I use one software over another for a particular project. At first, to appease my manager I used the software, but when running into issues. I showed the manager how you could use another software to achieve the desired goal.
  13. You are teaching a course in a lab setting and there is a student who is not understanding the material being covered and is slowing the course down. The other class members are visibly frustrated. How do you handle this situation?
    1. When working in a large class with a varied audience such as a mix of beginners and advanced users. I notice you only go as fast as the slowest person in the class. So to move things along,
      1. I may suggest that some questions will be answered along the way if we can keep moving forward.
      2. That anything not answered can be answered after class.
      3. That if I don’t have an answer, I will research it and email them the answer.
      4. That I can do one-on-one trainings with anyone needing further help.
  14. What do you think are the keys to a good instructional design?
    Begin with the basic, most widely used models that eLearning designers acknowledge and use to structure and plan their training:

    • ADDIE Model
    • Merrill’s Principles of Instruction
    • Gagne’s Nine Events of Instructions
    • Bloom’s Taxonomy
  15. This concludes our questions. Is there anything else that you would like to mention, that we didn’t discuss?
    • See below if applies…
  16. Do you have any questions for us?
    1. First, were there any questions I could explain further?
    2. What is the strongest skill needed in this position that you would chose one candidate over another?
    3. What does my typical day look like in my role?
    4. Is there a specific or high priority project you would like me to focus on immediately?
    5. Is there travel involved?
    6. Is there remote or telecommuting possibilities?
    7. When will you be making a decision?
    8. When is the desired start date for this position?